Login issues & tech support

Everything you need to know to get you up and running in the platform.

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Contact support

For all things billing, kits, certificates, and more our support team is here for you!

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Accepted documents formats for submission

If you’re using a Mac and your document is in “Pages” simply save your “Pages” document as a PDF and upload it to the platform for marking.

Still unsure?

Please fill out the support form and someone will get back to you within the next 48 hours.

Support request