I haven’t received my kit yet

Kits

Get your course off on the right step. Ensure your kit has all the tools you need.

For all things billing, kits, certificates, and more our support team is here for you!

Kits can take up to three weeks to arrive at your destination.
All kit orders are placed within seven days of your enrolment.
Tracking information is typically available within 7–14 days after enrolment.
Delivery to your address may take up to three weeks from the kit order date.
Delivery of your kit may go directly to the carrier’s local Depot or Post Office, if no one is home.

Click here to read our kit policy.