Login issues & tech support

Everything you need to know to get you up and running in the platform.

Related articles

Contact support

For all things billing, kits, certificates, and more our support team is here for you!

Submit request

It says the website isn’t safe!

This often happens if you’re using a Mac and Safari as your browser instead of Chrome. Switch to Chrome, and it should resolve the issue.

Still unsure?

Please fill out the support form and someone will get back to you within the next 48 hours.

Support request