All kits are thoroughly checked by our suppliers before dispatch, and missing items are rare. Before submitting a request, please:

• Double-check the kit contents carefully.
• Compare the items received against the provided checklist.

If you are certain that an item is missing, please submit support form. To process your support request, we require:

• A photo of all the items you received in the kit.
• Ensure the photo clearly shows the products unpacked out of the box with the labels facing up.